Toll road text message scams are a common form of phishing where scammers send fake messages claiming you owe toll fees. These scams often include a link to a fraudulent website designed to steal personal or payment information. Here’s how to recognize and avoid them:

How the Scam Works

• You receive a text message claiming to be from a toll service (e.g., E-ZPass, TxTag, SunPass).
• The message states you owe a toll fee or have an unpaid violation.
• It includes a fake link to a website where you’re supposed to pay.
• The website may look real but is designed to steal your credit card details or personal information.

Signs of a Toll Road Text Scam

• Unexpected Toll Notices – You don’t recall driving on a toll road recently.
• Urgency or Threats – The message may warn of penalties, late fees, or legal action.
• Suspicious Links – Hover over the link (without clicking) to check if it’s an official toll website.
• Generic Greetings – Legitimate toll agencies usually use your name, not “Dear Customer.”
• Poor Grammar or Spelling Mistakes – Many scam messages contain errors.

How to Protect Yourself

• Do Not Click Links in unsolicited text messages.
• Check Your Official Toll Account by logging in directly through the toll agency’s official website.
• Look Up the Toll Agency’s Contact Info and call them if you’re unsure.
• Report the Scam to your toll agency, the FTC (Federal Trade Commission) at reportfraud.ftc.gov, and your mobile carrier by forwarding the message to 7726 (SPAM).
• Block the Number if you receive a scam message.

If you ever receive a toll text and aren’t sure if it’s real, log into your official toll account or call the toll agency directly—never use the link from the text!

Newsletter By:
Jibran Muhammad
Criminal and Family Law Attorney